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FirstView®

The game-changing platform for near real-time vehicle GPS tracking and student transportation monitoring

Track your student’s journeys: To school. From school. Every day.

To ensure a smooth school day, meet FirstView, our secure, near real-time vehicle GPS tracking and student transportation monitoring platform. With FirstView, districts receive visibility into the status of every trip while emphasizing communication with its parents. FirstView also ensures peace of mind by parents knowing exactly where their student is and when their student’s bus or alternative vehicle is near. The FirstView platform comprises a district dashboard and a parent/caregiver mobile app.

FirstView for Districts and Schools

As district employees, principals, and school staff, FirstView removes the guessing game and allows you to manage your student transportation operations proactively. The FirstView dashboard for districts provides quick assurance and enhanced transparency that students, buses and alternative vehicles are arriving and departing safely and on time.

With FirstView:

  • Efficiently monitor your entire transportation system in near real-time and receive detailed GPS trip information at a district and/or school level view.
  • Send instant service alerts to parents and caregivers to notify them of trip changes, weather delays, etc.
  • Review the path traversed of each trip.
  • View the vehicle information for each trip.
  • Track alternative transportation students, including driver details.

 

580,500

parent downloads of the FirstView vehicle tracking app

30,000

real-time student tracked vehicles

12,500

schools track vehicles with FirstView

518

FirstView vehicle tracking school district partners

FirstView for Parents

For K-12 parents and caregivers, we understand the importance of a stress-free school commute. FirstView, our easy-to-use GPS-based vehicle tracking app, allows you to plan your day and stay connected with your student’s trips, regardless of the type of vehicle your student travels in.

With FirstView:

  • See near real-time vehicle location through GPS and track its progress.
  • Easily monitor multiple students, including yellow school bus and alternative transportation journeys.
  • Quickly access updates and vehicle details for each trip.
  • Receive instant notifications and service alerts from your district.
  • Set up family members and caregivers to receive customizable trip update alerts and emails.
FirstView is available as a mobile app for both Apple and Android devices.

 

Download the FirstView 1.0 Mobile App

FirstView 1.0 is available to our FirstAlt customers starting in August 2024 and select districts that utilize our yellow school bus services starting in October 2024. Please search for FirstView 1.0 in the App Store or Google Play. This app icon has a red background.

Apple Devices

Android Devices

Has your school district been using FirstView prior to August 2024?
Learn more about FirstView Classic

Your school district must already be registered for this platform.

If your district is interested in bringing FirstView to your district and parents to help efficiently monitor your student transportation operations, reach out to our team.

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RESOURCES FOR DISTRICTS AND PARENTS

Contact implementation@myfirstview.com or marketing@myfirstview.com if your district needs assistance with what marketing materials to download for your school community.

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firstview support

FirstView Support is available Monday – Friday from 7:00 am – 5:00 pm EST for existing FirstView users with dashboard and app-related questions or concerns. Support is available in the language of your choice. Have questions or concerns for your local First Student office? Check out FirstFeedback.

Email

Parent & Caregiver App Support:
support@myfirstview.com

District Dashboard/Depot Support:
dashboard@myfirstview.com

Implementation Support:
implementation@myfirstview.com

Phone

Toll-Free:
(888) 889-8920

Local:
(513) 419-2921

Feedback

Community Feedback:
firstfeedback.com

Already a FirstView User?

If your school district has been using FirstView prior to August 2024, find information on our FirstView Classic page.