First Student: A Great Place to Work
2018 Employee Survey Results:
Overall Engagement Score 82%
Overall Empowerment Score 64%
“First Student’s local staff members are visible in our community and they are dedicated to our children. Our staffs work together as a team. From top down, First Student has highly trained personnel that have the sole purpose of taking care of the students’, families’ and the school’s needs.”
Employs African Americans at a rate two times higher than the U.S. average
Employs women 10 percentage points higher than the national average
Being a Part of the First Family
Being a part of First Student means being part of the First Family. By putting safety first, leading by example and working as a team to accomplish goals, we are supportive of each other as well as of the communities we serve.
School Bus Driver
The face of First Student, school bus drivers pick up and deliver several hundred children during a normal shift — on time and safely. They are responsible for following all traffic and company regulations to the letter, and they must remain consistently calm and collected in all situations. They also complete daily pre- and post-shift vehicle inspection activities to ensure a safe journey for all riders.
School bus routers coordinate the movement of thousands of children on hundreds of buses to dozens of schools. They work with external customers and internal team members to meet daily challenges and make sure there is no disruption in service.
Dispatchers oversee bus routing and scheduling, and communicate directly with drivers, parents, and administrators. They’re on the frontlines coordinating, directing, and juggling to ensure on-time performance and great customer service.
Maintenance technicians maintain the vehicles that transport thousands of schoolchildren every day. Working closely with the shop manager, maintenance technicians perform a wide variety of duties, from light repairs to overhauls, with the goal of providing the safest journey to and from school.
Shop managers are responsible for building, training, and leading a team of technicians that maintain, repair, and overhaul school buses and school bus equipment. These managers are excellent technicians and great teachers who know what needs to be done to run a safe, efficient operation.
Safety managers are trusted leaders who ensure all location operations are performed in a safe manner. They verify all staff are properly trained, monitor driving reports, coach drivers, and provide general support to our local team members and community.
Location managers bring the company vision to life. They motivate their team by articulating the goals, drawing up the game plan, and then helping everyone reach the goals. They keep an eye on all aspects of the fleet and facility so that we continue to run profitably and efficiently, and they work to build the entire operation on First Student’s cornerstones of safety and customer service.
Our commitment to a culturally diverse workforce
Diversity at First Student
We believe it is essential to the company’s productivity and profitability to enable employees of all backgrounds to reach their full potential by encouraging a working environment inclusive to all. To this end, we are committed to a culturally diverse workforce where team members are treated equally and fairly.
Certified Age Friendly Employer™
First Student is honored to have earned RetirementJobs.com’s Certified Age Friendly Employer Certification™ in 2014.
The program is a structured evaluation of an employer’s human resource and management policies and practices. Comparisons are relative to a known “Best Practices” model used within organizations recognized for their commitment to retention and recruiting of age 50+ workers on an “age friendly” or age-neutral basis. The purpose of the Certified Age Friendly Employer Certification program is to assist age 50+ job seekers by identifying those employers committed to objectively considering them for appropriate employment, free of age bias or discrimination.