FirstView Classic
Be a Part of the Bus's Journey: To School. From School. Every Day.
The FirstView Product Suite brings together GPS, electronic routing software, and First Student’s operations platform, FOCUS™, to provide enhanced communication and visibility into your transportation system. The FirstView suite consists of the FirstView DistrictView dashboard and the FirstView ParentView app.
FirstView gives you accurate and quick information so that you can:
- Track buses in near real-time using GPS technology
- Proactively communicate with parents/caregivers
- Keep your district running smoothly with system-wide transportation information
- Answer transportation-related parent questions and ease concerns
FirstView gives your parents peace-of-mind.
Track your student’s bus and more
When will the bus show up? How can I see when my student will be picked up or dropped off? First Student’s ParentView is the comprehensive and secure school bus tracking, communications and engagement tool for parents.
FirstView provides real-time access to:
- Know where your student’s bus is through GPS tracking
- Easily track all of your students at one time
- Receive messages from your district on delays to schedule changes
- Receive notification alerts when the bus is getting close
FirstView is available as an app for both Apple and Android devices. It is also available in an online browser version for your desktop computer – convenient for working parents.
Which FirstView app do I download?
FirstView Classic
FirstView Classic is available for any First Student yellow bus customer that was onboarded onto the product suite prior to August 2024. Please search for FirstView within in the App Store or Google Play. The app icon has a blue background.
FirstView 1.0
FirstView 1.0 is available for our FirstAlt customers starting in August 2024. Please search for FirstView 1.0 in the App Store or Google Play. This app icon has a red background.
Are you a parent of a FirstAlt student rider? Learn more about FirstView 1.0
For Districts
Transportation Directors, Principals, Secretaries, and other school personnel need clarity to run a school district. FirstView’s DistrictView dashboard centralizes district-wide route data for efficient decision-making, provides an easy-to-use tool for assisting parents with transportation questions, and increases transparency with transportation operations.
Your school district must already be registered for this platform.
If your district is not currently using FirstView Classic to help you track your child’s bus, send a request to your district by sharing one of these resources or reach out to us.
download a pdf send an emailResources for DistrictView & Parentview
firstview classic support
FirstView Support is available Monday – Friday from 7:00 am – 5:00 pm ET for existing FirstView users with app-related questions or concerns. Support is available in the language of your choice.
District/Depot Support:
dashboardsupport@firstviewapp.com
Implementation Support:
implementation@firstviewapp.com
Phone
Toll-Free Line:
(888) 889-8920
Feedback
Support:
firstfeedback.com