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Our tablet-based program focuses on key metrics to refine performance

Simple metrics and broad visibility improve student safety

DriverScore is a tablet-based mobile program that was developed in-house by our data science team. First Student is continuously searching for safety improvements that make our drivers the safest on the road for your children and your community. Through historical analysis, our team identified 4 key metrics that have the biggest impact on safety.

  • Hard Braking
  • Rapid Acceleration
  • Speeding
  • Idling


Through GPS, we capture every time one of these key safety occurrences happens on our buses. DriverScore records the event and its location which allows managers to coach drivers.

​Drivers receive a score between 1 and 5 stars, and the results are posted at the location for drivers to see. The program’s visibility is motivating, and it has created friendly competition between drivers to improve and maintain high scores, enhanced morale, and made work more fun.

See how DriverScore provides effective coaching and improves our safety culture by watching the video.


Miles driven every year


school buses




Student journeys completed every day

Developed for our Drivers, Students, and Communities

Safety is at the core of everything we do, which is why our team works so hard to develop transformational tools like DriverScore. Giving drivers informed feedback on tangible metrics improves their safety focus, and making the scores visible increases the safety in your district and community.



DriverScore’s focus on a few key metrics gives drivers tangible goals they can focus on and improve against. Scores being visible has created a friendly competition amongst drivers and further improved our company-wide commitment to safety and continuous improvement.

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First Student completes 5,000,000 home to school journeys a day and employees 10,000 bus drivers. Developing tools to help keep your students safe and your operation running smoothly are at the core of everything we do at First Student.

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Our concern extends beyond just getting your student from point-A to point-B, and extends to your student’s emotional safety. Our innovative FirstServes special education training equips our staff with the tools they need to deliver your students emotionally ready to learn​.

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Learn More About Us

As the leading school transportation solutions provider in North America, First Student moves more passengers per day than all U.S. airlines combined. We know the value in leveraging our best practices, technologies, and processes to deliver quality transportation solutions. What sets us apart is our desire to build close, trusted partnerships with the districts we serve.​

US Corporate Headquarters
191 Rosa Parks Street, 8th Floor,
Cincinnati, OH 45202

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