First View Classic
Be a Part of the Bus' Journey: To School. From School. Every Day.
The First View Product Suite brings together GPS, electronic routing software, and First Student’s operations platform, FOCUS™, to provide enhanced communication and visibility into your transportation system. The First View suite consists of the First View District View dashboard and the First View Parent View app.
First View gives you accurate and quick information so that you can:
- Track buses in near real time using GPS technology
- Proactively communicate with parents/caregivers
- Keep your district running smoothly with system-wide transportation information
- Answer transportation-related parent questions and ease concerns
First View gives your parents peace-of-mind
Track your student’s bus and more
When will the bus show up? How can I see when my student will be picked up or dropped off? First Student’s Parent View is the comprehensive and secure school bus tracking, communications and engagement tool for parents.
First View provides real-time access to:
- Know where your student’s bus is through GPS tracking
- Easily track all of your students at one time
- Receive messages from your district on delays to schedule changes
- Receive notification alerts when the bus is getting close
First View is available as an app for both Apple and Android devices. It is also available in an online browser version for your desktop computer – convenient for working parents.
Which First View app do I download?
First View Classic
First View Classic is available for any First Student yellow bus customer that was onboarded onto the product suite prior to August 2024. Please search for First View within in the App Store or Google Play. The app icon has a blue background.
First View 1.0
First View 1.0 became available to our First Alt customers in August 2024 and select districts that utilize our yellow school bus services in October 2024. Please search for First View 1.0 in the App Store or Google Play. This app icon has a red background.
Are you a parent of a First Alt student rider? Learn more about First View 1.0
For Districts
Transportation directors, principals, secretaries, and other school personnel need clarity to run a school district. First View’s District View dashboard centralizes district-wide route data for efficient decision-making, provides an easy-to-use tool for assisting parents with transportation questions, and increases transparency with transportation operations.
Your school district must already be registered for this platform.
If your district is not currently using First View Classic to help you track your child’s bus, send a request to your district by sharing one of these resources or reach out to us.
Resources for DistrictView & Parentview
First View Classic support
First View Support is available Monday – Friday from 7:00 am – 5:00 pm ET for existing First View users with app-related questions or concerns. Support is available in the language of your choice.
Email
- Parent/Caregiver Support:
support@firstviewapp.com - District/Depot Support:
dashboardsupport@firstviewapp.com - Implementation Support:
implementation@firstviewapp.com
Phone
- Toll-Free:
(888) 889-8920
Feedback
- Community Feedback:
firstfeedback.com