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Committed to our Communities

Support and engagement where you live

Making a difference where we serve

Many of our employees are multi-generational members of the communities we serve, with children, grandchildren, and other family members attending the same schools they once attended. Our local teams are most in tune with the needs of the communities they serve, which is why all charitable initiatives and volunteer projects are employee-led.


Our team is proud of where they live and often find creative ways to lend a hand when there are challenges to overcome, or participate in activities which strengthen connections within the community, like festivals, parades, and special events.


Student journeys completed every day


Miles driven every year

Top 500

on Forbes list of America’s Best Employers for Diversity


We work with customers in 41 American states and 8 Canadian provinces

Caring For Your Community With Your Feedback

Our online feedback management system, FirstFeedback, provides parents and community members with a place to submit feedback about a driver, bus, or experience in a few easy steps. Our team manages submissions to gather information, research, and respond to each one, keeping your community happy and your students safe while maintaining a log for long-term reporting and performance evaluation.


First Student is using its insights, expertise, and resources to deliver meals, learning packets, and other supplies to students.

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Assisting in evacuations and relief efforts are examples of how school buses and drivers continue to make an impact on their surrounding communities, despite the health crisis further cutting funds for student transportation operations.

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Sharon Lanham is a familiar, trusted face in the community she serves. With nearly 40 years of experience, Sharon is the longest tenured driver to provide service for the Calgary Board of Education at her location.

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Learn More About Us!

As the leading school transportation solutions provider in North America, First Student moves more students per day than all U.S. airlines combined. We know the value in leveraging our best practices, technologies, and processes to deliver quality transportation solutions. What sets us apart is our desire to build close, trusted partnerships with the districts we serve.

US Corporate Headquarters
191 Rosa Parks Street, 8th Floor,
Cincinnati, OH 45202

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