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Meet First Alt

The groundbreaking alternative service for students with special transportation needs.

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We provide service for:

Students with special needs
Students with special needs

First Alt’s contracted drivers can handle everything from behavioral challenges to special needs equipment.

McKinney-Vento students
McKinney-Vento students

Students may need to be picked-up or dropped-off at different locations each day. Our customized software makes this process seamless for caregivers, districts, and drivers.

Out-of-district students
Out-of-district students

Students may need to attend specialized schools outside of your district. First Alt can accommodate these needs and provide solutions for multi-district billing.

Hard-to-serve trips
Hard-to-serve trips

When transporting students in remote or hard-to-service areas, First Alt can help free up district resources to use on larger-capacity trips.

Our cooperative purchasing partnerships

First Alt is proud to be awarded three cooperative purchasing agreements: Equalis Group, Sourcewell and OMNIA Partners. Cooperative purchasing organizations can be valuable for public agencies and organizations where cost-effectiveness and efficient procurement processes are essential. These organizations help streamline the procurement of products and services by leveraging the collective purchasing power of their members.​

Why First Alt?

First Alt delivers reliability. This program ensures all students get to school safely and on time in the hands of caring, consistent drivers, providing the same driver for every student, every day. When you bring First Alt on board, you aren’t just offering a reliable transportation service — you’re offering well-trained, professional, caring support to the students who depend on you the most.

Our vehicles

First Alt utilizes a fleet of small capacity vehicles — a mix of sedans, SUVs, minivans, and wheelchair vans — from existing local transportation companies. Expertly operated and maintained, this fleet gives districts flexibility in their transportation program, reduces costs, and frees up resources for higher-capacity trips.

First Alt driver looking back at a child
First Alt driver with parent and child

Driver training and safety

Every transportation provider and their drivers have to meet all First Alt, state, local, and district requirements before they can service trips. The drivers are prepared to handle everything — from behavioral challenges to special equipment needs. Drivers will be equipped with tools for understanding the functions of behavior and the Rage Cycle, which will help drivers relate to the students and de-escalate issues as they arise. One of those tools: an “All About Me” form filled out by parents and caregivers, which provides the drivers a better understanding of the student’s likes, dislikes, and items needed to make the student comfortable.

Technology

First Alt developed custom technology powered by HALO™ is specifically designed for alternative transportation and its unique challenges. Dashboards alert the team to each driver and student’s status, including any late-running trips or substitute driver needs. Districts will also have access to these tools via a district dashboard. This technology creates seamless communication, benefiting districts, parents, transportation providers, drivers, and the students they serve.

First Alt driver using the Halo app
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School districts​

Developed by alternative transport experts​ who understand inclusive transportation​, First Alt gives districts access to First Student’s training, technology, and maintenance.

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Parents and caregivers​

Our technicians provide full-service maintenance for your existing fleet at your shop or one of our LEAN-Certified locations.

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Transportation providers​

Our technicians provide full-service maintenance for your existing fleet at your shop or one of our LEAN-Certified locations.

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U.S. Corporate Headquarters
191 Rosa Parks Street, 8th Floor
Cincinnati, OH 45202

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