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Welcome, families!

Tools, tips, and technology to support your child’s safe journey to and from school.

Peace of mind starts here

As a parent, ensuring that your child has safe and dependable transportation is a top priority. That’s why First Student is honored to be entrusted with your child’s transportation. We’re committed to providing world-class transportation services that ensure your students reach school fully prepared to achieve their full potential.​​

If your district doesn’t utilize First Student for busing, please visit your district’s website to ensure your feedback gets to the right place.

What you can expect from First Student

Drivers you can count on

Expert training and advanced safety features ensure your child is transported safely to and from school, every time. Our consistent, familiar drivers create a safe, welcoming, and dependable ride each day.

Unmatched safety for your child

Your child’s safety comes first. Our fleet is the safest on the road, featuring advanced safety technology and meticulous maintenance. With highly trained drivers behind the wheel, we deliver the reliable transportation families trust.

Technology that keeps you connected

With the First View app, you get clear, timely insight into every ride for a smooth, worry-free journey. Real-time vehicle tracking, ETA notifications, and trip updates keep you informed and your child safe.

First View® tracking app

For K-12 parents and caregivers, our easy-to-use GPS-based vehicle tracking app, First View, allows you to plan your day and stay connected with your student’s trips, regardless of the type of vehicle your student travels in.

App Details
A mother looking at the First Student Halo app while her child looks at her.

Your school district must already be registered for this platform 

If you’re interested in bringing First View to your district to help efficiently monitor your student transportation operations, reach out to your school district.

Provide feedback

Connect with your local First Student transportation partner to share your compliment, concern, suggestion, or question.

Share Now

Alternative transportation options

Does your student need to be picked up or dropped off at different locations each day or attend specialized schools outside of your district? The First Alt program provides specialized solutions to fit your needs.

Learn More
First Alt driver with parent and child

Request First Alt services for your student by submitting this form to your school district.

Download Request Form

Caring for students is our first priority

Frequently asked questions

Visit First Student’s feedback portal, select Lost Item, and fill out the mandatory fields on the form. A member of our local team will get back to you ASAP.

Your school district must already be registered to access this. Please contact your school district to see if they are utilizing First View and if not, check out our First View page to learn more or send an email to our team.

We know families need flexible transportation options. If your child lives outside the district, contact your school district to ask about First Alt, our alternative transportation solution. You can also share our informational download with district leaders.

We understand that family routines change. Stop information is managed by your student’s school or district transportation department, so please contact them directly. Once confirmed, updates may take up to two weeks to appear with First Student and in the First View app.

We want every parent to feel supported. Our First View team is here to help Monday–Friday, 7 a.m.–5 p.m. ET, in the language of your choice.

Parent & caregiver resources

First time rider tips

  • Prepare​
  • Educate​
  • Make introductions​
  • Reassure

A safer bus ride

  • Be aware​
  • Don’t rush​
  • Keep a safe distance​
  • Be cautious​
  • Be courteous

Bullying prevention

  • Positive bus climate​
  • Anti-bullying training​
  • Ask questions and listen​
  • Partnership equals prevention

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191 Rosa Parks Street, 8th Floor
Cincinnati, OH 45202