Media Kit
To contact Media Relations directly, please call 513-362-4600 or email FGA.Comms@firstgroup.com
Company Overview
First Student is the leading school transportation solutions provider in North America, helping school districts achieve their missions by providing the best start and finish to every school day.
Rankings & Certifications
Student journeys completed every day
Miles driven every year
Lifetime buses driven
Locations Nationwide
Mission
Provide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential.
Values
FOCUS ON SAFETY
Safety is at the heart of everything we do
CARE FOR OUR STUDENTS
Ensure our vehicles are welcoming and trusted places where students feel comfortable and secure
SURPASS CUSTOMER EXPECTATIONS
Go the extra mile to deliver an extraordinary experience for our customers and communities
FOSTER TEAMWORK
Work together, act with integrity, respect each other, and champion diversity and inclusion
SET THE HIGHEST STANDARDS
Continually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence
testimonials
“Consistency is so important, and that’s what First Serves offers, is the ability for the bus drivers to support what’s happening in the school…They really wanted to understand what we were doing in Battle Ground Public schools so that they could meet our needs with their resources.”
Tom Adams, Director of Student Services Battle Ground Public Schools
First Student devoted the required resources and was able to meet our expectations with staffing and equipment. They have done an amazing job with recruiting, hiring, and training a sufficient number of drivers to cover our transportation needs.
- James Lynch | Charleston County SD, South Carolina
“Since FirstServes has been added, I think what we see is just a complete culture shift. The drivers feel like they’re a part of the team. Giving the drivers some tools in their toolbox to be able to work with kids, because we know they care about kids, just like anyone who’s working in education.”
Tom Adams, Director of Student Services Battle Ground Public Schools
“First Student’s local staff members are visible in our community and they are dedicated to our children. Our staffs work together as a team. From top down, First Student has highly trained personnel that have the sole purpose of taking care of the students’, families’ and the school’s needs.”
– Scott Devillier, Superintendent of Schools, Zachary Community School District, LA.
“I don’t think that there is a better company out there that spends more time in relationship to safety and customer service than First Student”
-Eddie Kindle, Assistant Superintendent
“First Serves means that we have direct communication and collaboration with the people who are responsible for training and supporting those critical staff who are driving students to and from home every day.”
Tamera Scheetz, Director of Internal Interventions, Battle Ground Public Schools