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Heather Miranda – Senior Vice President of Risk Management

Leadership Team

Senior Vice President of Risk Management Heather Miranda is responsible for all of First Student’s self-insurance, external insurance and claims handling programs in the USA and Canada. With over 22 years of experience, Heather directs, develops and leads risk management strategies which prioritize customer safety and satisfaction. This includes advising our leaders in the field on potential risks/safety issues to better protect your students. She also oversees and ensures swift claims handling processes, fostering a secure environment for our school district partners. Heather also leads our Safety and Risk Board Committee. She joined First Student in 2021.

Heather brings a wealth of knowledge and experience, previously working at Covenant Transport Services as the Vice President of Risk Management, and holding related positions at Travelers and Zurich Insurance.

Heather earned her bachelor’s degree in political science from University of Maryland, her master’s in business administration from Loyola University and a juris doctor from University of Maryland.

US Corporate Headquarters
191 Rosa Parks Street, 8th Floor,
Cincinnati, OH 45202

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