Hi, Seneca Valley Families!

Caring for your students is our first priority

Our promise to you

As a parent, ensuring that your child has safe and dependable transportation is a top priority. That is why First Student is committed to providing world-class transportation services that ensure your students reach school fully prepared to achieve their full potential.

If you have questions

Transportation questions: Call the First Student – Seneca Valley location at (724) 248-1530.
Routing questions: Call the Seneca Valley Transportation Department at (724) 452-6040, ext. 1758.

Meet our Seneca Valley Staff

Steven Hovis

Location Manager

With a strong commitment to safety, leadership, and customer service, Steven works to ensure the seamless daily transport of Seneca Valley students while fostering a culture of accountability and excellence among his team. Email Steven.

Pamela Osche

Assistant Location Manager

With a strong background in logistics and team operations, Pamela helps coordinate day-to-day scheduling, supports driver management, and ensures that safety remains the top priority for every Seneca Valley student on board. Email Pamela.

First Student’s community feedback portal

How to submit feedback:

Have a compliment, concern, idea, or question about First Student’s school transportation? Here’s how to submit feedback on First Student’s community feedback portal.

1. Visit the community feedback portal.
2. Select from the options: Compliment, Complaint, Suggestion or Question.
3. Share details of the event, location, and your contact information (if email or phone follow-up is desired).
4. Local First Student – Seneca Valley leaders will review your feedback and ensure it’s addressed appropriately.

Submit feedback

First View bus tracking app

For K-12 parents and caregivers, we understand the importance of a stress-free school commute. First View, our easy-to-use GPS-based bus tracking app, allows you to plan your day and stay connected with your student’s trips.

With First View, parents of bus riders can:

See real-time bus location via GPS and track its progress for multiple students
Easily access bus details and updates regarding any changes
Receive distance notification and automated arrival alerts when the bus is close
Receive service alerts from your district
Set-up family members and caregivers to receive trip email alerts

Easily get started

The First View app is free, secure and easy to use on Apple and Android devices.
To create a First View account, you’ll be asked to enter the 5-character district code and your student’s ID and last name. To retrieve any of this information, you can locate it in the Parent Portal or contact your student’s school.
Download our First View parent registration guide.
Watch this tutorial video about how to sign up.

Need help?

First View support is available Monday – Friday from 7 a.m. – 5 p.m. ET for existing First View users with app-related questions or concerns. Support is available in the language of your choice.

Call First View Support: (513) 419-2921
Email First View Support: support@myfirstview.com
Call the First Student – Seneca Valley location: (724) 248-1530

Quick links for you

Bus tracking available

First View® bus tracking is now available to yellow bus Seneca Valley families! This easy-to-use mobile app, available on iOS and Google Play, connects you to your child’s bus in real time, so you’ll always know when and where it’s arriving. Stay informed with alerts from the district, reduce wait times by knowing when to arrive to the bus stop, and enjoy added peace of mind knowing your student’s ride is safe, reliable, and connected every day.

Download Now

Share your feedback

Have a compliment, concern, idea, or question about First Student’s school transportation? Our community feedback portal puts the voices of Seneca Valley parents front and center. Your message goes straight to First Student – Seneca Valley management team, where it’s reviewed promptly and acted on. Choose to get a follow-up by phone or email, and we’ll keep you in the loop as we celebrate wins, resolve issues, and make your student’s ride even better.

Submit Feedback